The Most Convenient Way to Book Your Stay.
Now is the perfect time to make your reservations at Carowinds' Camp Wilderness and take advantage of our Easy Pay program. To book with Easy Pay, look for the 4 Easy Payment option during the reservation! Book online or call 704-588-2600 - option 2.
What is Easy Pay?
Easy Pay is a program that allows you to spread the cost of your stay over 4 convenient payments.
Why should I use Easy Pay?
Easy Pay makes it convenient to book your stay. You will be able to lock in our current rates and get the first choice of availability.
How do I book using Easy Pay?
Reservations can be made by calling 704-588-2600 option 2 or online at reservations.carowinds.com. Promotional code PAYMENT must be used for the Easy Pay program.
How much are the payments?
The payments are 25% of your total reservation value, including tax. If your total reservation comes to $400, you will be charged four payments of $100. If your arrival date occurs before the reservation is paid in full, any balance will be due upon arrival. The first payment is due at the time of booking.
What is the payment schedule?
You will be charged 4 equal payments beginning at the time of booking. For example, if you book on March 1st, your payment will be charged to your credit card on March 1st, April 1st, May 1st and June 1st. If your arrival date is prior to all payments being complete, the remainder will be due upon arrival..
Does my reservation need to be made for certain dates?
Easy Pay is available for most dates throughout the year.
Can I use Easy Pay for packages that include tickets?
Yes. Nearly every room type and package is available through the Easy Pay program. Group rooms cannot be booked under the Easy Pay program.
Can I change what card I use?
Yes. Changes to payment type can be made by contacting the reservations office at 704-588-2600 option 2. Changes must be made at least 4 days prior to scheduled payment.
Can I use a promotional code?
In most cases, yes. Please call 704-588-2600 option 2 to book Easy Pay with a promotional code.
Can I use a group code?
No. Group codes cannot be used in conjunction with the Easy Pay program.
What if I change my reservation?
Dates of stay for reservation may be changed to within the current calendar year. Reservation subject to rate of new dates of stay. Changing a reservation will not change your payment schedule, but the amount due may change based on any change in the value of the reservation.
What is the cancellation policy?
Our standard cancellation policy applies. A $50 cancellation fee is charged for any room that is cancelled. We require 72 hours prior to date of arrival cancellation notice for a partial refund. Your partial refund will be your payments minus a $50 cancellation fee. If you cancel less than 72 hours prior to date of arrival, the amount of the first night room charge plus tax will be forfeited.
What if my card declines the payment?
You will receive a reminder e-mail 3 days prior to the payment being charged. Please be sure there are sufficient funds to cover this charge. If your payment declines, your reservation is subject to cancellation. Guests will receive an e-mail with additional information if the card declines on the payment attempt.
When does the reservation have to be paid in full?
Reservations must be paid in full upon arrival. No payments will be scheduled after date of arrival.
What if I don't want to use Easy Pay?
To book without the Easy Pay program, do not use the promotional code.
What if I have additional questions?
We are more than happy to personally assist you with your reservation. Please call us at 704-588-2600 option 2.