Carowinds Frequently Asked Questions

At this time, we do not anticipate making any major changes at the park level. Our parks continue to operate on their normal schedules and our teams are focused on making people happy by delivering amazing experiences that inspire lasting connections and lifelong memories. Ultimately, we expect this combination will enable us to deliver even more engaging and entertaining experiences to guests. 

We do not anticipate any immediate changes to our pricing, ticket options or season passes as a result of completing this merger. However, during the season we do adjust pricing based on volume and demand in each of our markets. 

The combined company will maintain the legacy names and branding of each park in its portfolio, and no changes to park names are planned or being contemplated at this time. 

2025 Gold and Prestige Passholders who have purchased the All Park Passport for a legacy Cedar Fair park many now access all Legacy Six Flags parks. 

Can I use my legacy Six Flags 2025 Season Pass to access legacy Cedar Fair Parks? 

It’s clear our guests see tremendous value in the season-pass programs. Guests may access all Six Flags parks with the purchase of either a 2025 Gold or Prestige Pass along with the All Park Passport add-on. Please check your home park's website for the most up-to-date pricing and product offerings. 

At this time, 2025 Cedar Fair Pass Perks may not be used at legacy Six Flags parks.

At this time, 2025 Six Flags Passholder Rewards may not be used at legacy Cedar Fair parks.

We do not anticipate any immediate changes to the current Rewards/Loyalty Programs at legacy Cedar Fair and Six Flags parks.

We do not anticipate any immediate changes to hotel discounts for season pass holders. Legacy Cedar Fair hotel properties will continue to offer discounts for legacy Cedar Fair park pass holders.

At this time, 2025 Cedar Fair Season Pass add-ons – including All Season Dining, Season Pass Drink Plans, Season Pass Fast Lane and All Season Photo Plans – may not be used at legacy Six Flags parks.

At this time, 2025 Six Flags Season Pass add-ons – including Dining Pass, Season Drink Bottle, All Season Flash Pass, Speedy Parking, and Picture Pass – may not be used at legacy Cedar Fair parks.

No. Cameras, GoPros, cell phones, or other any recording devices (photography or video) are prohibited on all rides and attractions to ensure the safety of our guests and associates. Violation of this policy is subject to park dismissal.

For the comfort of all guests, smoking of any kind, including vapor and e-cigarettes, is only permitted in the designated smoking area outside of the North Gate. Please refer to the Carowinds mobile app for the specific location. Smoking is not permitted inside Carowinds. Thank you for your cooperation.

The safety of our guests and associates is our number one priority, and we have implemented several enhanced security procedures at the front gate. As part of the process:

• Guests arriving at the park will go through metal detection every public operating day.
• All bags, purses, backpacks, waist packs, etc. are subject to inspection prior to entering.
• Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.
• Please see our separate FAQ on outside food and beverages.

We use a variety of methods to secure the park, including uniformed and plain clothes officers and video surveillance monitoring.

Carowinds does not tolerate guests who fight and/or harass other guests while on our property. People who engage this behavior are subject to being ejected and potentially banned from the park and may be subject to arrest by local police.

Stroller and wheelchair rentals are located next to Guest Services at the North Gate Entrance. We strongly recommend reserving your stroller and/or wheelchair rental by purchasing online, in-advance of your visit to the park.

Please note, a valid form of identification must be presented to rent a manual or electric wheelchair. Acceptable forms of identification include:

• Driver’s License
• State I.D.
• Military I.D.
• Season Pass

Please visit our Rides & Experiences page for additional information. Each ride profile includes the ride's respective ride/thrill rating.

Please visit the SCarowinds Visitation Information page for specific guidelines in place during SCarowinds events.

In the past, SCarowinds was a separately ticketed event. Not this year! If you're already at the park for our daytime Tricks and Treats activities, you can continue the frightful fun without leaving the park.

We encourage you to visit the Group Sales page to learn more about our programs. Feel free to submit a group sales information request or call us at (704) 588-2600.

You can bring your ID and order number on the day of your visit to the Will Call window and a Carowinds associate will reprint your ticket(s) for you. You can also store your season pass on the Carowinds mobile app.

Carolina Harbor Waterpark is included with the price of admission to Carowinds. You get two parks for the price of one! Please visit the operating calendar for hours.

Please visit the Weather Guidelines page to learn more about attraction availability due to inclement weather.

Please secure all loose articles such as glasses, cell phones, pagers, loose change, cameras, keys, clothing, sunglasses, hats, wallets, etc., before boarding a ride. If you’ve lost something, please visit Guest Services, located near the North Gate, before you leave the park, or report your loss on our website. 

Please note that if you’ve lost an item on one of our rides, we may not be able to retrieve it immediately. All items found in our ride areas are returned to our lost and found office at the end of the day. Items may be discarded after two (2) weeks. Carowinds is not responsible for any lost, stolen, or broken items.

Selfie sticks are permitted in the park, but their use is strictly prohibited on any ride due to potential safety risks. Violation of this policy may lead to dismissal from the park.

All drones (Unmanned Aerial Systems) are prohibited at (in) all Cedar Fair parks, including Carowinds. Any unauthorized drone(s) observed over Carowinds will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.

For safety reasons, on-ride photography of any kind is strictly prohibited on any ride other than the Carolina Skytower. Use of camera phones or any type of photography or video recording device is prohibited in any restroom or Carolina Harbor Waterpark changing areas.

Carowinds is proud to offer a variety of choices for guests who have gluten allergies. View a complete list of locations and menu items on our website.

No outside food or beverage is allowed inside Carowinds.* Bags are subject to search before entering. Grilling in the parking lot is also prohibited. More than 30 restaurants and snack stands provide a broad dining experience for guests within the park. See our dining options for more information.

*Exceptions can be made for guests with special dietary needs, learn more here.

No pets are allowed in the park except for service animals.

Guests with infants or young children can take advantage of the Baby Care Center in Camp Snoopy. Parents will find comfortable rocking chairs, a microwave, and a diaper-changing station to use at their convenience.

A guide is available at Guest Services, located near the North Gate, for guests with disabilities. The guide is designed to help those with disabilities make the most of their visit and provide information on ride safety, group and individual discounts, and parking options. This information can also be found online on the Accessibility page.

For help remembering where you parked your car, download the Carowinds mobile app. Using the "Car Finder" feature can give you directions back to your car at the end of your visit. You should also take note of the row number you are located in or take a picture of it. If you have trouble locating your car, security can provide assistance and can be reached by visiting Guest Services.

Guests should limit the number of items taken into the park. Guests are encouraged to leave loose articles with a non-rider or place them in a locker. Outside food and beverages are not allowed inside the park.

Lockers are available to rent inside the park. Rentals vary in size, and prices differ among locker locations. Lockers are available at the following locations:

• North Gate entrance
• South Gate entrance
• Carolina Harbor Waterpark (at Surf Club Harbor and Tidal Wave Bay)
• Thrill Zone next to Fury 325
• Blue Ridge Junction next to Copperhead Strike

First Aid stations are located in Carolina Boardwalk-area, across from the Carolina Goldrusher, and next to Harbor House in the Carolina Harbor Waterpark.

Guests who leave the park and plan to return the same day must get their hand stamped before they leave the park at the exit gate. Re-entry is not permitted during SCarowinds events.

Children who are two-years-old and younger receive free admission into Carowinds, and a ticket is not required for admission into the park.

A meeting place and time should be arranged in case your party becomes separated. We are unable to page for separated party members throughout the park. In the event you are separated, please contact Guest Services, located near the North Gate, or report to the Baby Care Center, located in Camp Snoopy.

Shirt and shoes must be worn at all times. Swimwear must be sufficiently covered. Profanity, obscene gestures and statements, pictures of illegal substances, insignia of paramilitary groups, all gang-related items on clothing, costumes, or disguises that conceal identity are prohibited and admission to the park may be refused.

In an effort to load more efficiently and maximize the capacity of the station, we are unable to accommodate special seating requests on Fury 325 or Thunder Striker. Our goal is to fill every seat on every train to minimize the wait for everyone.

Line jumping, cutting in front of others, saving a place in line, or leaving a line and trying to re-enter may lead to ejection from the park. Please report line jumping to any Carowinds associate or park security.

Carowinds associates are responsible vendors, follow strict I.D. guidelines, and reserve the right to refuse alcohol service as deemed necessary. Guests must be 21-years-old to purchase, possess or consume alcoholic beverages. Alcoholic beverages must be consumed within designated areas. Alcohol sales end 30 minutes prior to scheduled park closing, or at park management's discretion. Guests must present valid I.D. at all times.

Guests will only be served one alcoholic beverage per transaction, per I.D. Valid I.D. includes current driver's license, military I.D. with photo, state I.D. with photo, and passports.

We are strict and thorough in the steps we take and the processes we use to keep our properties safe and promote a healthy environment. To protect our guests and associates, and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:

• Extensive training for associates on maintaining a safe and hygienic workplace and environment for our guests
• Appropriate personal protective clothing and gear for associates who are assigned for cleaning duties
• Specified intervals for frequent cleaning and disinfection of targeted areas throughout the day
• Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported
• Quick response to spills, trash, and other situations
• Daily sanitation procedures, for everything from bathroom faucets and sinks to kitchen and dining surfaces, benches and trash cans
• Daily cleaning and “wash down” of outdoors locations, including walkways and queue lines
• Guest and associate first aid locations to assist with minor health issues

We maintain close relationships with local, state, national, and international public health authorities, and take their guidance when additional preventive measures are needed.

Date–specific tickets are valid only on the specific dates shown.

All tickets are non–refundable and non–transferable.

Tickets, Annual Passes and vouchers are non–refundable and non–transferable. Please be sure you have selected the correct tickets and the correct number of tickets before completing your purchase.

Pass Perks is launching a new base reward system that is both more rewarding and flexible. You can now use your Perks on your favorite food, beverages, retail items, and games throughout the park. These Pass Perks discount rewards can be combined with your general Season Pass discount in the same transaction, allowing you to save even more. The more you visit, the higher your Pass Perks discount will be!

You can begin earning Pass Perks as soon as you purchase your Season Pass and visit your home park. To stay updated on your rewards, download the Six Flags Mobile App; otherwise, you might miss out on what you've earned.

Each month, eligible rewards will be displayed on the Pass Perks homepage. Each perk will include a brief description and the number of visits required to earn it. At the end of the month, your total number of visits will determine the perks you earn. Please note that your visit count will reset on the first day of the new month.

All Season Passholders. Pre-K are excluded from earning Pass Perks.

Your two scans will be combined and counted as one total visit.

Unless advertised otherwise, Perks can only be earned and redeemed at your home park.

To help you manage your busy inbox, we encourage Passholders to use the self-service options available. You can check your perks in the new mobile app under the "Pass Perks" section. While we will occasionally send you emails, the mobile app is the best place to find information about your perks!

Redeeming Perks is now easier than ever! In-park rewards are automatically loaded onto your Season Pass and can be redeemed by scanning them where applicable. Additionally, Pass Perks can be redeemed directly through the mobile app. Each Perk includes a description with details on validity and how to redeem it.

Standard validity is typically 30 days. However, depending on the perk and the time of year, the validity may be shorter or longer. Be sure to check the expiration date in the description.

Pass Perks will be added to Season Passes at midnight on the last day of each month. Loading can take between 24 to 72 hours, depending on the month and the number of active rewards.

You will receive Perks based on the number of visits you make by the end of the month. For example, if you visit four times, you will earn the Perk associated with four visits. If there are multiple Perks listed for a certain number of visits, you will receive each one of them.

We appreciate your feedback regarding the rewards offered in previous years. This year, we are simplifying our rewards by providing Passholders with additional discounts on food, beverages, retail, games, and tickets. This change will give you greater flexibility in how and where you can use your rewards. Additionally, you can look forward to occasional perks on individual items—be sure to check the Pass Perks homepage for updates.

*Guests who utilize a Bring-a-Friend ticket must be accompanied by a valid Season Passholder. Perks cannot be transferred amongst Passholders and cannot be re-issued or redeemed after the expiration date. Perks have specific restrictions and disclaimers, so be sure to read the offer description carefully.