ATTN: Guest Services
300 Carowinds Boulevard
Charlotte, NC 28273
See the days and hours below to learn when our Guest Experience Team is available for your questions by phone. (Dates and times subject to change.)
- Monday - Sunday: 9:00 AM - 7:00 PM
We're here to help. You'll find many of the answers to your questions in our Frequently Asked Questions, but if you can't find what you're looking for, send us a note or simply complete the form below.
NOTE: Please provide your complete contact information, order/ticket number(s) and a detailed description of your request. This will help us process inquiries faster. Thank you.