Contact Us at Carowinds Amusement Park

Questions or concerns about the accessibility of our website or need any assistance accessing any of the information you would expect to find on our site, please contact us at (704) 588-2600.
Cart
Park: Closed
Waterpark: Closed
View Hours
Arizona Hurricane Harbor Phoenix Phoenix, AZ California Six Flags Magic Mountain Los Angeles, CA Hurricane Harbor Los Angeles Los Angeles, CA Six Flags Discovery Kingdom San Francisco/Sacramento, CA Hurricane Harbor Concord San Francisco/Sacramento, CA California's Great America Santa Clara/San Jose, CA Knott's Berry Farm Los Angeles, CA Knott's Soak City Los Angeles, CA Georgia Six Flags Over Georgia Atlanta, GA Six Flags White Water Atlanta, GA Illinois Six Flags Great America Chicago, IL Hurricane Harbor Chicago Chicago, IL Hurricane Harbor Rockford Rockford, IL Maryland Six Flags America Baltimore/Washington, DC Massachusetts Six Flags New England Agawam, MA Michigan Michigan's Adventure Muskegon, MI Minnesota Valleyfair Shakopee, MN Missouri Six Flags St. Louis St Louis, MO Worlds of Fun Kansas City, MO New Jersey Savannah Sunset Resort & Spa Jackson, NJ Six Flags Great Adventure Jackson, NJ Hurricane Harbor New Jersey Jackson, NJ Wild Safari Adventure Jackson, NJ New York Six Flags Great Escape Lake George, NY Six Flags Darien Lake Buffalo, NY Darien Lake Lodging Buffalo, NY Great Escape Lodge & Indoor Waterpark Lake George, NY North Carolina Carowinds Charlotte, NC Ohio Cedar Point Sandusky, OH Cedar Point Shores Sandusky, OH Kings Island Mason, OH Oklahoma Frontier City Oklahoma City, OK Hurricane Harbor OKC Oklahoma City, OK Pennsylvania Dorney Park Allentown, PA Texas Six Flags Over Texas Arlington, TX Six Flags Fiesta Texas San Antonio, TX Hurricane Harbor Arlington Arlington, TX Hurricane Harbor Splashtown Houston, TX Schlitterbahn Galveston Galveston, TX Schlitterbahn New Braunfels New Braunfels, TX Virginia Kings Dominion Doswell, VA Ontario Canada's Wonderland Vaughan, Ontario Quebec La Ronde EN Montreal Quebec, QC La Ronde FR Montreal Quebec, QC Mexico Six Flags México Mexico City, Mexico Hurricane Harbor Oaxtepec Montreal Quebec, QC
Park: Closed
Waterpark: Closed
View Hours

Contact Us

We’re here to help. You’ll find many of the answers to your questions in our Frequently Asked Questions, but if you can’t find what you’re looking for simply complete the form at the bottom of this page.

Carowinds’ Guest Experience Team is available to answers your questions by phone at (704) 588-2600 during the following times:

  • WinterFest operating days: 9 AM - 8 PM
  • Non-operating days: 9 AM - 5 PM

In observance of holidays, the call center will be closed November 27 - 28 and December 24 - 25.

Carowinds Mailing Address:

Carowinds
ATTN: Guest Services
14523 Carowinds Boulevard
Charlotte, NC 28277

Please provide your first name.
Please provide your last name.
Please identify your ticket type.
Please provide as much detail as possible.
This field is required