Contact Us at Carowinds Amusement Park

Park: 10 AM - 10 PM Waterpark: 11 AM - 6 PM View Hours

Contact Us

ATTN: Guest Services
300 Carowinds Boulevard
Charlotte, NC 28273

(704) 588-2600

See the days and hours below to learn when our Guest Experience Team is available for your questions by phone. (Dates and times subject to change.) 

  • Monday - Sunday: 9:00 AM - 6:00 PM

*Closed on Monday, January 17 for observance of Martin Luther King Jr. Day

We're here to help. You'll find many of the answers to your questions in our Frequently Asked Questions, but if you can't find what you're looking for, send us a note or simply complete the form below.

NOTE: Please provide your complete contact information, order/ticket number(s) and a detailed description of your request. This will help us process inquiries faster. Thank you. 

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