Trip Tips

Trip Tips

Below is a listing of commonly asked questions our guests have asked in planning their trip to Carowinds. Should you have a question not listed below, please feel free to email us guestrelations@carowinds.com.

Frequently Asked Questions

When planning a trip to Carowinds, try to choose a date that falls outside the Park's busiest times. Lines are usually shorter on Sundays versus Saturdays. Weekdays are even better!
Spending a day at a 398-acre theme park means you're going to cover a lot of ground. Be sure to wear comfortable shoes and bring along appropriate clothing to keep you warm/cool as temperatures fluctuate throughout the day.
Various sizes starting at $15. See locker location for current pricing.

* Prices are subject to change without notice.

ATMs are available at the following locations:
  • North Gate next to the Plantation House
  • At the North Gate bridge next to Plaza Photo
  • Matilda's inside Boomerang Bay
  • Next to Boo Blasters on Boo Hill
  • Snoopy's Boutique
  • Pier 73
  • Campground Lodge
It's best to limit the number of items you take into the Park. Park ride operators/rides cannot accommodate strollers, cameras, camcorders, purses, sunglasses or bulky items. You are encouraged to leave these with a non-riding friend, or bring along a "fanny pack."
There are over 5,000 parking spaces in the Carowinds lot. Once you park, take note of the row number on the fence at the edge of the lot. This will help you find your car at the end of the day. If you have trouble locating your car, Security can provide assistance.
Don't start your day at the Park without a Fun Guide - then set out to tackle every ride, game, show and shop in the Park! Fun Guides are available free of charge at Guest Services near the Park entrance.
A free guide is available at Guest Services for guests with disabilities. This guide is designed to help those with disabilities make the most of their visit and provide information on ride safety, group and individual discounts and parking options.
Guests with infants or young children should take advantage of the Baby Care Center in Planet Snoopy. Nursing mothers or tired fathers will find a comfortable rocking chair, a microwave and a diaper changing station.
Some rides are restricted by height or physical limitations. To avoid disappointment, refer to the Disabilities Guide or height requirements listed on the park map, and check all signs posted at ride entrances to verify who can ride what...before standing in line.

Guests traveling with pets may take advantage of the Pet Kennel at Carowinds. Visit our Pet Kennel page for in-depth information including pricing, hours and other general information.
More than 30 restaurants and snack stands provide a broad dining experience within the park. See our dining options.

No outside food or beverage is allowed inside the park. Bags are subject to search before entering.

Grilling in parking lots is prohibited.


Carowinds is proud to offer a variety of choices for guests who have gluten allergies at our Wings restaurant, located across from Boomerang Bay.

Here, guests can find numerous fresh and pre-packaged foods and snacks that meet their dietary needs.

For more information, please stop by Guest Services.
For safety reasons, we cannot permit on ride photography of any kind on any ride other than the Carolina Skytower. Due to the potential for water damage, Rip Roarin’ Rapids and Whitewater Falls riders should leave their cameras and other valuable items with a non-rider or in a locker. Use of camera phones or any type of photography or video recording devices is prohibited in any restroom or Boomerang Bay Changing area.
All drones (Unmanned Aerial Systems) are prohibited at (in) all Cedar Fair parks, including Carowinds, and any unauthorized drone(s) observed over Carowinds will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.  
Make sure when visiting to secure all loose articles such as glasses, cellular phones, pagers, loose change, cameras, keys, clothing, sunglasses, hats, wallets, etc., before you board a ride. If you’ve lost something, please check with Guest Services, located near the entrance of the park before you leave the park. Please note that if you’ve lost an item on one of our rides, we may not be able to retrieve it immediately. All items found in our ride areas are returned to our Lost & Found office at the end of the day.

For help with a lost and found item after you leave the park, please email ca.guestsupport@carowinds.com to connect with our Lost & Found office. Please include in your email a description of the item lost, your date of visit and the location where the item was lost (if known) as well as your contact information.

* Items may be discarded after two (2) weeks.

300 Carowinds Blvd., Fort Mill, SC 29708

Rides will close due to weather conditions, particularly rain, high winds and/or lightning. A specific answer as to which rides close or remain open is not possible because varying degrees of inclement weather cause different effects on different rides. Those rides affected the most are the roller coasters and the high rides. Carowinds makes every effort to reopen the rides as quickly and safely as possible after the adverse weather conditions cease. Sorry, no rainchecks or refunds.
Boomerang Bay is included with the price of admission to Carowinds. Please visit our operating calendar for hours and dates.
You can bring your ID and order number on the day of your visit to the Will Call window and a Carowinds associate will reprint your ticket(s) for you.
Coupons are only valid when purchasing full-price Regular Single Day admission tickets at the Carowinds front gate.
No, a separate ticket is required for entrance in to SCarowinds' Halloween Haunt.
Please visit our Ride Policy & Procedures section for additional information. Each ride profile also includes the ride's respective ride/thrill rating.
Please note, a valid form of identification must be presented to rent a manual or electric wheelchair. Acceptable forms of identification include:
  • Driver’s License
  • State ID
  • Military ID
  • Season Pass
Single Stroller
$16.00 - $10 deposit

Double Stroller
$20.00 - $10 deposit

Manual Wheelchair
$16.00 - $10 deposit

Electric Wheelchair
$50.00 - $10 deposit

* Prices are subject to change without notice.

Carowinds is committed to providing a safe enviroment for all of our guests and associates and has implemented several enhanced security procedures at the main enterance, which may result in slight delays while entering the park. As part of this process: 
  • Guests arriving at the park may be subject to being electronically scanned with a hand "wand." 
  • All bags, purses, backpacks, waist pack, etc. may be subject to a brief examination prior to entering. 
  • Outside food and/or beverages, large or soft coolers, glass containers, sharp objects (including pocket knives and metal chains), firearms or other items that could be considered a weapon are strictly prohibited. We encourage guests to leave any unnecessary items at home or secured within your vehcile. 
  • Exceptions are made for guests with special dietary needs to include food allergies and baby food/formula. Guest(s) should contact Guest Services or Park Security upon arrival for approval to bring in these special dietary foods. Items will need to be marked and dated to clearly show that they have been approved for entry into the park. 
  • Carowinds uses a combination of methods to patrol and secure the Park on a daily basis, which include a team of uniformed officers, in addition to other plain clothes officers that walk the property - in addition to video surveillance monitoring. 



 In an effort to load more efficiently and maximize the capacity of the station, we are unable to accommodate special seating requests. Our goal is to fill every seat on every train to minimize the wait for everyone.