Carowinds Amusement Park Reopening Plan

Park: 11 AM - 9 PM | Waterpark: 11 AM - 6 PM | View Hours
Reservations are no longer required.

You are invited to purchase tickets or a Season Pass.

Carowinds Reopening Protocols

When Carowinds opens, we want you to have an AMAZING day and feel safe when visiting, so we developed an extensive coronavirus reopening plan – new processes and enhanced procedures throughout the park to help reduce the spread of germs. We’re all in this together and by working together you can safely and confidently enjoy the thrills, giggles, and endless smiles that only Carowinds can deliver.  

This page provides you with essential information for what you will need to do before you arrive at Carowinds, what you’ll see and experience when you arrive, and how to make the most of your visit—safely—when you get here. 

Changes from Last Season: 

  • Reservations will no longer be required for any guest. 

  • Temperature checks for guests have been discontinued at the front gate. 


No Reservations Required
Reservations are no longer required for any guest.


Mobile App
At least one member of your group should have the park mobile app on their phone.


Face Coverings Required
Face Coverings are required indoors unless eating or drinking for guests who are not fully vaccinated.


Health Screenings
Health screenings will not be required for guests at the park.


Hand Sanitization
Hand sanitization stations have been added throughout the park.


Use of Location Services
Enabling the Location Services feature in the park app allows us to send you real-time updates.

Before You Leave Home

Reservations are no longer required for any guest, but you are encouraged to purchase Daily Tickets or Season Passes online in advance for your visit. 

While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. 

What to Pack Before You Arrive 

  • Your Season Pass, mobile, or printed tickets.  
  • A face covering for each guest age 5 years and older who is not fully vaccinated. All guests age 5 and older who are not fully vaccinated are required to wear a face covering while indoors unless actively eating or drinking. Face coverings are recommended but not required indoors for fully vaccinated guests. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. 
  • Contactless payment methods (other than cash) such as credit card, Apple Pay, and Google Pay. 
  • A mobile phone with the Carowinds app downloaded and "Location Services" enabled. It is recommended that at least one person in your group should have the app downloaded to their mobile device. 

When You Arrive

Our reopening plan calls for a new arrival process to prepare everyone for a safe and successful day at the park. Here’s what you’ll see and experience when you arrive at Carowinds: 
 

  1. At the Carowinds parking toll booth, we will ask you for proof of parking payment. If you do not have a parking voucher, you may pay with a cashless payment method such as a credit card, Apple Pay or Android Pay. 
  2. Be sure you have a face covering for each member in your party who is not fully vaccinated. All guests age 5 and older who are not fully vaccinated are required to wear a face covering while indoors unless actively eating or drinking. Face coverings are recommended but not required indoors for fully vaccinated guests and are recommended but not required outdoors for any guests if social distancing cannot be maintained. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. 
  3. At the gate, our Carowinds bag policy remains in place.  
  4. At our touchless turnstiles, scan your Season Pass or single-day ticket inside the mobile app and let the fun begin! 

When You're in the Park

You’re here and that means it’s time for AMAZING! To help you enjoy your day, here’s what you’ll see and experience inside the park.  

Reminders and Protocols  

The coronavirus has created a new way of life for everyone. Here are some reminders and protocols to keep in mind when you visit the park:  

  • Wash your hands frequently for at least 20 seconds. We have many hand sanitizer stations all through the park. 
  • Avoid touching your face.  
  • All guests age 5 and older who are not fully vaccinated are required to wear a face covering while indoors unless actively eating or drinking. Face coverings are recommended but not required indoors for fully vaccinated guests. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. 
  • Be in the know about all things Carowinds with our mobile app. You can find nearby hand sanitizer stations, restrooms, open dining locations, and available attractions and rides.  
  • Use contactless forms of payment, including credit cards, Apple Pay, and Google Pay. 


Restrooms 

Everyone knows restrooms can be a source of germs, so we want you to know we are following strict guidelines to help you have a safe experience. We are:  

  • Routinely cleaning and sanitizing our restrooms throughout the day. 


Because we’re all in this together, please make sure to wash your hands after using the restroom. 

Rides and Attractions 

Here’s what you’ll see and experience at our rides and attractions:   

  • A face covering is required for all guests age 5 and older who are not fully vaccinated on all indoor rides and attractions.  
  • Seats, restraints, headrests, and armrests will be cleaned routinely. 


Dining

We know delicious, fun food is a special part of the Carowinds experience and we’ve got you covered. Here’s what you’ll see and experience when enjoying our scrumptious food and beverages:  

  • A face covering is required for all guests age 5 and older who are not fully vaccinated while entering, waiting in line at, and exiting indoor dining locations. Face coverings may be removed while guests are actively eating or drinking. 
  • Contactless payments, including credit cards, Apple Pay, and Google Pay are encouraged.  
  • Check out Mobile Food Ordering on our mobile app. Order from select locations at the park, check-in at the restaurant and pick up. It’s fast, easy, and touchless! (Coming Soon)


Shops, Merchandise, and Games

  • It’s very important to continue wearing your face-covering in indoor locations if you are age 5 or older and are not fully vaccinated. 
  • Contactless payment is encouraged where possible. 

Frequently Asked Questions

Before You Leave Home Frequently Asked Questions

While we encourage you to purchase your Season Pass or ticket online or on the Carowinds mobile app prior to your visit, Season Passes and tickets will be available for purchase at the front gate.

Reservations are no longer required for any guest.

Please contact our guest services team on our Contact Us page.

Platinum Passholders wanting to visit other Cedar Fair parks should visit the website of the park they want to visit to view their visitation policies/make a reservation. 

As a new Passholder without a Season Pass card, you will need to process your Season Pass. To make this easier and contact-free, you can now handle this online.  

Simply create or login to your Carowinds website account, click “Manage Passes,” click “ADD MY PASS” and enter the Ticket ID you received when you purchased online along with any other outstanding profile information. Once you’ve completed adding your pass, you’re all set to visit. You can even add your pass to the mobile app for quick and convenient entry into the park. 

It is not required, but it is strongly recommended that you purchase parking in advance online before visiting the park.  

Gold and Platinum Season Passes include parking so you just need to have your Season Pass available to be scanned at the parking toll booth.  

Some ticket packages include parking, so you just need to have the barcode for that package available to be scanned at the parking toll booth.  

Otherwise, please purchase a parking voucher online. One voucher is needed per car. This will be scanned at the parking toll booth. 

Any of the following symptoms that are not caused by a known chronic health condition:  

  • Fever (100.4°F / 38°C or higher)  
  • Difficulty breathing  
  • Unusual fatigue  
  • Cold or flu-like symptoms  
  • Repeated shaking/chills  
  • New loss of taste or smell  
  • Cough  
  • Muscle pain  
  • Headache  
  • Sore throat  
  • Congestion or runny nose  
  • Nausea  
  • Diarrhea  

Additionally, you could be contagious if you have been in direct contact with a close relative, roommate, or neighbor who has been diagnosed with the coronavirus or been told by a health care professional or employer you may have been exposed to the coronavirus. 

You do not need to complete a health assessment questionnaire prior to arriving at the park. While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days.

If everyone in your family or group has been exposed to the person who has symptoms, it’s best if everyone in your party stays home and you reschedule your visit.

When You Arrive Frequently Asked Questions

Guests will not be required to complete a health screen questionnaire. While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days.

The health and safety of our guests and associates remain our top priority. After consulting with medical experts and guidance from the Centers for Disease Control and Prevention (CDC), we have decided to discontinue temperature checks, except where required by state or local jurisdictions. The pandemic has shown temperature screening will not be completely effective because individuals who have no symptoms associated with COVID-19, or those with mild non-specific symptoms, may not realize they are infected and may pass through screening. 

One of the things we’ve learned in this pandemic, and it’s been talked about a lot over the past year, is that a lot of people transmit the virus with no symptoms or fever. As noted above, the pandemic has shown temperature screening will not be completely effective because individuals who have no symptoms associated with COVID-19, or those with mild non-specific symptoms, may not realize they are infected and may pass through screening. As more is learned and understood about COVID-19, guidelines, and recommendations from the CDC and others have evolved.

When You're in the Park Frequently Asked Questions

See the mobile app for Carowinds’ and Carolina Harbor’s open attractions.

Children under the age of five and guests who are fully vaccinated are recommended but not required to wear face coverings if social distancing cannot be maintained. Also, under provisions of the Americans with Disabilities Act (ADA), guests with a medical or behavioral condition or disability that prevents wearing a face covering will not be required to wear one.

Per our normal operating guidelines and in compliance with the CDC, we are routinely cleaning and sanitizing our restrooms throughout the day.

You may exit and re-enter the park. You will need to show your re-entry ticket to enter again. 

You are welcome to stay as long as you like until the park closes for the day.

Children under the age of five and guests who are fully vaccinated are recommended but not required to wear face coverings. Also, under provisions of the Americans with Disabilities Act (ADA), guests with a medical or behavioral condition or disability that prevents wearing a face covering will not be required to wear one. 

BY VISITING THE PARK, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19

We have taken enhanced health and safety measures - for you, our other guests, and our associates. You must follow all posted instructions while visiting the park. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable.

If you are exhibiting any COVID-19-related symptoms, you should not enter or remain in the park.

Help keep each other healthy.